Reviews

I called in the morning, they were there by the afternoon. They were very professional with no hassle or fuss. MoldXperts provided very kind, considerate customer service. Gary, the owner, even called me on Saturday to deliver the results. Top notch & highly recommend.

Gar was very knowledgeable when it came to testing my mold. He was honest, on time and prepared me before the visit. He was friendly and knowledgeable when it came to my mold testing. He was able to answer all my questions and concerns! I would recommend Gary to everyone!

Very fast good work they are very nice people and knowledgeable. I did not feel rushed and they answered all my questions. Very accommodating to my hours I needed since I work.

Gary was knowledgeable and friendly. He was informative and through. I would recommend Gary

Gary was helpful and explained everything to my family. He returned phone calls and I would recommend Gary again!

Got an appointment right away. Very informative and I received a comprehensive report.

Polite, informative and thorough

Gary is a total professional. He goes out of his way to accommodate your needs, patiently answers all questions and offers suggestions as to how to alleviate problems. I could not be more pleased

Gary was very informative in explaining to us about mold, how it grows and what we needed to do to remove it. I would highly recommend him for mold testing.

Very positive experience working with Gary. He was easy to talk to and patiently answered my questions.

Very satisfied

Was very happy with the service provided. I would use this company in the future and also recommend them.

Gary responded to our inquiry quickly and was upfront about the service he would preform and the cost. He arrived prior to the time he said he would and answered all our questions. He is very low key and he doesn’t pressure you to have things done. If needed again I would definitely use his service again.

Gary was very knowledge in his field, and he explained in detail the test he was preforming. Also. he was very polite, and called in advance to let me know, that he was 15 minutes away. I highly recommend Gary, as the go to man, for testing.

Gary Jacobs called immediately and was at my house the next possible time he could (snow storm). I instantly felt I could trust him, he was professional, personable and knowledgeable. Subsequent to his visit, I had a question, I emailed him and he got back to me immediately! That is what I look for in a company I choose to do business with. I highly recommend Gary Jacobs.

Gary was very polite, knowledgeable and made suggestions as to how I could improve the environment in my house.

Gary responded very quickly was here within a day and excellent service. I would highly recommend him.

Gary is very professional, knowledgeable, and honest. I’m very grateful that he came on a Sunday and for the fact that he was willing to answer any question I had about the report.

100% Satisfaction! Gary was very professional, thorough and answered each and every one of my questions with empathy and expert advice. The test results came quicker than I had expected allowing me to move forward with the remediation team in a cost effective and efficient manner. Gary took the guess work out of what we were dealing with and took time and care to explain the findings in laymen’s terms so that I could take the proper steps to ensure the safety of my family.

He was knowledgeable.

Gary was extremely knowledgeable, dedicated to his work and honest.

Outstanding turnaround in return of test reports; exceptional providing testing of all types of samples collected; efficient client service.

Very professional

Gary was excellent. He came on time, got the report back to me in a reasonable amount of time and explained the results to me.

He went over and above the expectations. He gave me tremendous information about the project. He did excellent follow up. He also did a great job responding to my personal needs. He also did detailed reports for me.

Did a GREAT job! Thanks!

Gary is very thoughtful

Gary was really wonderful, informative and honest. He worked well with everyone and was attentive in his work and knew what he was doing. The experience was more then I could have asked for. Thanks Gary!

Very professional and returns emails promptly

Gary got right back to us and came the next day to do their tests. He was efficient, fast and shared a lot of solid information so we had a complete picture of what we needed to do to get control of the air in our work space.I would highly recommend his work and company.

It is an owner operated company and he was very helpful and prompt. He was fired to help solve a mold issue but shared his expertise on overall house air quality as a bonus.

They did a great job! Very professional, timely and courteous!

Responded to my calls very quickly.

Gary was knowledgeable and patient with all my questions and concerns. He was timely and explained everything fully. He spent a number of hours here and really inspected the house. He didn’t try to up sell me and told me when certain tests weren’t required.

Gary was extremely professional and friendly. He made sure to be available to preform the work when it was convenient for us. He followed up thorough the whole experience and even after. I would highly recommend Gay.

Gary was extremely helpful and professional. He made himself available according to my schedule, and he offered great advice regarding my needs and concerns. I would hire him again.

Mr. Jacobs was very polite and very efficient at his job. I feel comfortable with his findings and would hire him again and give his name to my friends

Excellent service arrived on time spent a considerable amount of time explaining the service Followed up to explain the results I highly recommend the company

Gary, was responsive and attentive.

I would like them to know that Gary is very caring, good hearted and sincere about what he does. Gary went above and beyond. Made sure I understand everything that was going on and was very understandable.

Gary was polite, responsive, knowledgeable and very professional. He returned my phone call immediately and made himself available for a visit within 48 hours. He arrived on time and did a thorough assessment of my home and potential problem. In addition to providing his services he was hired for, he also gave some excellent advise and suggestions. His fees are very reasonable and I would recommend him highly to anyone.

Gary was patient, accommodating, knowledgeable and professional. The service performed and the reports provided were thorough. He returned my calls and emails expeditiously and was always eager to answer my many questions

Reliable, on time, honest, am very happy with the outcome. The work was a reasonable price. Have children moving into home with mold; He saw mold immediately gave number to referral for removal, it was done before the move in.

he did a good job and comparatively he was better than other services and advertisements.

He was prompt and professional, he knew exactly what he was doing.

He came when we called. He was on time and the price was reasonable. We did not have any issues and it came out well.

Very Professional and Knowledgeable.

Super professional, very helpful and willing to go the extra mile.

Did a GREAT job. Thanks.

He responded immediately and was very thorough. His prices are very reasonable and will provide comprehensive report. Always remains in contact throughout the entire process. He is very considerate and caring as well. He is a wonderful communicator and truly cares about his clients well being.

Gary Jacobs delivered a quality project. He took the time to answer all our questions and explained the process clearly. I learned a lot. I would definitely recommend him to others.

Gary was very knowledgeable, took the time to explain everything and answered all my questions.

Prompt, efficient with timely reporting. Am grateful for the service.

Gary was kind enough to come in on a weekend to get the testing done. Not only was he thorough in his work but also in explaining everything. We received the results back within the time promised. Since then he has still been quite helpful in answering questions and quick to respond even though his job has been completed. I would highly recommend MoldXperts, not only for the great work and customer service, but it was the most reasonably priced company around.

He was timely. He was efficient. He was informative. He told us what we needed to do to re-mediate the problem.

Gary was very patient answering all my questions and walked me through every step that he did.

Gary, the owner, was first to contact me and was very prompt at our scheduled time. He was very thorough and knew his business. I recommend him highly.

Gary was professional and well informed. Truly an expert.

Gary was knowledgeable and friendly. He took the time to explain the process to me and delivered his report when promised. His price was very reasonable.

Had a great experience. Gary was very professional and thorough. Would highly recommend this company.

Very professional and thorough

Gary was efficient, polite, prompt and understanding. He took 5 samples for mold. The results were positive in two of the five sections he tested. The rating I gave was 4 stars as I am still awaiting a report from him, before I can move on with having another company come in and due the actual mold removal. He also needs to do a “post test”. I am sure he is worthy of 5 stars and would recommend him/his company.

Fairly priced, through and very professional. I would recommend them with 100% confidence that you hired the best professional to determine if you have mold. Look no further

Was very professional, courteous, and easy to work with.

Excellent

Gary was very informative in explaining to us about mold, how it grows and what we needed to do to remove it. I would highly recommend him for mold testing.

Very knowledgeable and professional. A true expert with wonderful customer service and a ‘go above and beyond’ attitude.

Very positive experience working with Gary. He was easy to talk to and patiently answered my questions.

Gary, the owner responded immediately and made an appointment to come down and inspect the site. He is a very knowledgeable person and took the time to explain step by step what the work will be and what he was doing. His written report was provided within a few days. I highly recommend this company

Very satisfied

Gary, the owner responded immediately and made an appointment to come down and inspect the site. His written report was provided within a few days. I highly recommend this company.

Was very happy with the service provided. I would use tgis company in the future and also recommend them.

Gary is a great guy and he really cares about his customer!

The owner, Gary, reached out to me shortly after my post. He answered all my questions in a very knowledgeable way and has been doing this a long time. His company is an independent tester that does not do mold removal, so there is not an incentive to exaggerate or sell other services- this was a big plus to me. Gary was very flexible with scheduling and also discrete when he came to my apt. I received the results 5 days later. He also has excellent pricing compared to other companies I looked at. I would definitely recommend his services!

Gary responded to our inquiry quickly and was upfront about the service he would perform and the cost. He arrived prior to the time he said he would and answered all our questions. He is very look key and he doesn’t pressure you to have things done. If needed again I would definitely use his services again.

Gary Jacobs called immediately and was at my house the next possible time he could (snow storm) I instantly felt I could trust him, he was professional, personable and knowledgeable.Subsequent to his visit, I had a question, I e mailed him and he got back to me immediately! That’s what I look for in any company I choose to do business with. I highly recommend Gary Jacobs.  

Gary was very polite, knowledgeable and made suggestions as to how I could improve the environment in my house.

Gary is one of the most stand-up air quality guys in the business. I had clients who needed a last-minute air quality test on their condo before closing. Gary was there same day and professionally conducted an air quality and mold spores test. When the results came back from the lab, he sent me a report and called to explain page by page. Anytime I need another air quality test, I will be going to Gary at MoldXperts. Thank you!!

Had concerns about the air quality in my apartment. Gary showed up on time, was informative and professional. Cost was very reasonable as well. Highly recommended.

The reason for writing this review is to share my positive experience with this company.  I was concerned with the air quality in my home office where I spend several hours a day. I originally found them during an online search and saw some reviews on Yelp, called for some information and decided to make an appointment. Due to the Covid 19 shutdown I delayed it until recently. The technician Gary came and I felt quite comfortable with all the safety precautions he took to ensure my safety as well as his. I’m glad I found them and would recommend this company to anyone with similar concerns. 

Gary was extremely professional and informative.  He took the time both before the tests to figure out exactly what our needs were.  He took the time after to the test to answer any questions we had about the results.  He made recommendations on how we can make our air quality better.  I cannot recommend his services enough.  

  Had concerns about the air quality in our business. Went online and found moldxpertsny. The technician was on time and seemed very professional. Fortunately the service turned out to be good, and now we have peace of mind. Definitely worth the money. Highly recommended.

I could not have had a better experience dealing with this stressful situation. Gary was professional, friendly and clearly an expert in his field. Moreover, he patiently answered every question I had and assuaged all my concerns regarding the mold and air quality in my apartment. Once the tests were conducted and the results came in, he emailed me not only the official lab results but also explained the findings in a clear and concise summary. Late that night I was stressed about a few things and emailed him. He wrote back within a few minutes AT 1AM. WOW. This company really goes over and above. I hope don’t ever have to deal with mold issues again, but if I do I will 100 percent be calling MoldXperts NY.

Gary is super knowledgeable and really went above and beyond to help us. I hired him on recommendation of a friend and he came and measured the air quality twice as we had an issue with building work in our apartment block.

We were concerned about a mold smell. Gary came and did air quality tests looking for mold and other contaminants. We made an appointment within just a day of speaking, and he was very transparent about pricing. He came by promptly in the appointment window and was friendly and informative about the process. He came up with a comprehensive testing plan that included looking in the basement and in other rooms of the house. Our results came back quickly, and Gary explained them clearly. All around a terrific experience that put our minds at ease.